As the uks biggest online bookseller with an international reach, the book depository had been one of amazons primary rivals. The complaints is a compelling novel with enough twists and turns and conspiracies to keep me reading without putting the book down. Its been taking longer and longer for shipments to be dispatched, which doesnt coincide with the estimated delivery times listed on book depository. The most common issues with bookdepository are around customer service, which is not as good. Jun 30, 2015 as much as i prefer ordering books online for the price and convenience, the waiting time does bother me. The book depository, found online at, says that they are the united kingdoms largest online bookseller, that offers the largest range of titles in the world available to ship within 48 hours. Book depository offers great prices, free delivery and a free bookmark with every. Buy with confidence from a huge uk seller, all items despatched next day directly from the uk. I ordered books on bookdepository because of free delivery. Free delivery worldwide on over 20 million books book depository. I ordered a book from the book depository and it did not come by the expected delivery date, so i contacted them and they got back to me immediately and went into action to find out where the book was. So the stage was set for a different kind of novel, showing police work from a different angle. I learned about book depository by searching the internet. They have so many choices and the best of it all is that delivery is absolutely free, perfect for somebody like me who stays on the opposite end of earth from the uk.
If you havent tried rankin, this is an excellent place to start. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge. And indeed, the complaints starts out completely differently from a rebus novel. Also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. I buy most of my books from them, its fine if you get the lost order. Millions of products all with free shipping australia wide. We pride ourselves on our fastworldwide delivery and multilingual customer service. Sarah broadhurst sunday times ian rankin efficiently exorcises the ghost of rebus in this postrebus standalone novel, set in the police complaints department in a recessionriven edinburgh metro another slick crime caper from a master at the top of his game 4 stars news of the world a familiar rankin blend of. Buy dealing with customer complaints by williams, tom isbn. I ordered same book at another good book supplier and at half the price and the spine in mint condition. My friend did get sent the wrong book once and said their customer service.
Bestselling books online with free delivery at book depository. The delivery period outside of the uk depends on the country that you are in. Most probably theyll get 1 or 2 copies every few months. Hopefully your order and everyone elses is fulfilled but to be honest, i dont like your chances as book depository only supplies from book storeswarehouses and those guys wouldnt order many games. I think that is a little strange since i used the same credit card. This first book in rankins new series sets up the characters operating in one of edinburghs internal affairs units known in the uk as the complaints. In simplest terms, the present finder is an online gift store. Ive always had great service from the book depository. Ive only ordered one book at a time and had them all delivered by royal mail to my uk address though.
It is now the 5th of march and still no correspondence about when the book will arrive. Jan 14, 2010 welcome to book depository, the worlds leading specialist online bookstore. Their headquarters are in slough, uk, and they ship all of their books out of their office in gloucester. And how did the book depository handle that situation. When a book hasnt arrived, they have sent out another. Book depository now owned by amazon seems too much of a mess to bother with again. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. You can find a list of their shipping delivery period dates on their website. The book depository ships to the uk and to more than 100 other countries. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. The books take longer to ship and takes longer to arrive that whats stated on website. When a book has been damaged in any way, they have sent out another, and not required me to return the original book. Follow the instructions below, and create an account today to start supporting a cause or charity of your choice.
With the present finder the possibilities of ending up with the perfect gift are high. I wont sugar coat this the place is a scam after x number of business days still havent. Sadly, book depository has since removed some of these pages from their website. This order was a gift to my friend in spain and it was to be posted there. Anyone order theirs from book depository and received it. Shopping the easyfundraising way with the book depository, could not be easier. This got off to a great start and i felt it was an improvement on. Collect free donations when you shop with the book depository. Service level is very low i find the service level to be very low for book depository. Welcome to book depository, the worlds leading specialist online bookstore. Ive been purchasing many books from book depository for a year already and it has been amazing. Book depository is an international bookseller shipping all books free of charge, worldwide, to over 160 countries. I gave my order number and also the incident number every single time, thinking they would look at the history. All your money to book depository is going offshore.
Complaints, compliments or tips for the book depository. Contact book depository via our contact form or using our online chat service. I search the web and book depository was the one offering the book i was looking for. The book depository offers, the book depository deals and. Book depository is a website where you can buy books with a cheaper price. As much as i prefer ordering books online for the price and convenience, the waiting time does bother me. The book depository is based out of the united kingdom but delivers books to customers around the world. Borders is a chain, owned by venture capitalists, booktopia is privatelyowned and 100%independent. Rebus was a hard drinker and smoker, whereas fox is teetotal and a nonsmoker. Booktopia is 100% australian, book depository is 100% uk. This is a brilliantly crafted novel that challenged my deductive reasoning process with its mind numbing plot complexity and surprising i read this book in reverse order.
Discover book depositorys huge selection of contact books online. There are 146 customers that book depository, rating them as good. But they dont, they are just repeating the same stuff every single time. I was fine with that, its free shipping and a free book cant really complain. I use this site regularly, ordering about 10 parcels a year. Book depository bookmarks are designed by 1 book depository, 2 authors and designers at the invitation of book depository and 3 by people of all ages, including children, in response to competitions conducted by book depository. Maybe you received a book about lifestyle while you ordered a book for college.
Everyday low prices and free delivery on eligible orders. I ordered a filofax wallet from them on 29th of feb and it has not arrived. The book depository, found online at, says that they are the united kingdoms largest online bookseller, that offers the largest range of titles in. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. In order to justify all my insistence with the book depository, i attach many of the mails i have wrote and received from book depository, doing with the matter. Was your experience with bookdepository bad or good. Anyone order theirs from book depository and received it yet.
Bookdepository also ranks 23rd among books other sites. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. Amazon has eaten our beloved book depository chally kacelnik. Rebus is a loner, whereas fox has a sister and a father whom he visits all the time. Now that we are in lockdown in the uk anyway, i find myself hardly reading at all. For those who resisted clicking the link, its a nifty little plugin on the website of the book depository, one of the internet booksellers snapping at amazons. By using our website you agree to our use of cookies. Book depository previously the book depository is a ukbased online book seller with a large catalogue offered with free shipping to over 160 countries. Were proud to offer millions of titles, all at incredible prices with worldwide delivery to over 100 countries. Oct 03, 2017 book depository is a website where you can buy books with a cheaper price. Also the books are lower in price but when you get a discount code all of a sudden the books in your wish list go up in price. Whatever your interest or passion, youll find something interesting in our bookshop full of delights. You can avail of a host of depository services in india by just opening an account with nsdl through axis bank. It turned out that it was the us postal service that was at fault for.
The book depository is a registered trademark, and they could probably take legal action against booktopia on the grounds of. Book depository failure to respond to emails about nondelivery of order. However, now and then a problem occurs and you realize how shabby this whole business project is. If you are holding physical share certificates, you can convert them into electronic dematerialized holdings through axis bank s depository service. I think this is the last time i order with the book.
I have purchased a book and a set of oracle cards from them on july 10th, 2019 and they say it was dispatched on july 15th from uk. My aim is to complete my collection of book depository bookmarks over time, so if you have any of them to donate to me or exchange with me that will be really great. Founded in 2004, this company has more than one million customers worldwide. I was looking for some books for my group to read and could not get them anywhere online or on physical stores. Free delivery worldwide on over 20 million books at book depository. A book sent to me was so bad i had to wrap up the book andade sure the stench got well contained in packaging. Amidst the contradictions of what it means to be a part of the complaints unit cops detecting other cops, the banter and the blunt dismissive behavior of those above, below, and in between the ranks of malcolm. The most common issues with bookdepository are around customer service, which is not as good as expected by some customers. Our pick of the best fiction, nonfiction, kids, food, crime, scifi and art books of 2017. Book depository has been my favourite store for some time and i have been purchasing for the past 4 years without any problems up until now.
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